Computer Security

In Today’s Society, Protecting Your Computer Is A Requirement

Advances in computer technology is a double-edged sword. On one hand, it affords us quick and easy access to numerous conveniences such as bank statements, favorite shopping centers, school and health records, and more. On the other hand, it can also grant the same access to those who aren’t supposed to get it. Although it’s a rare occurrence, hacking has become the biggest criminal nuisance in computer history.

Make no bones about it. There’s nothing innocent or cute about the hacker. Today’s hackers aren’t the pimply-faced teen rebels that you might be thinking of. Instead, this generation of hackers are grown individuals who are more than likely earning a living by stealing the identities of innocent, law abiding individuals and then selling those identities to others who want to slip by the system. And the only protection against these seedy people is prevention.

Computer security couldn’t be more important than it is today and that’s why we’ve taken the time to introduce it to you. You can reduce the probability of experiencing identity theft by making your computer as hacker-proof as possible. All that’s needed is a little software and a lot of common sense.

1. Install an anti-virus/anti-spyware program. Anti-virus/anti-spyware software will stop malicious code from downloading and installing onto your computer while you peruse the Internet. Known as viruses, worms, or spyware, this malicious code can destroy important files and render your computer good for only one thing: sending sensitive data back to the server of an identity thief.

2. Don’t store sensitive data on your computer in the first place. Should your computer get infected with a virus, worm, or piece of spyware, you can thwart the individuals responsible by not storing your personal information on your PC so that when and if your computer does send back data – it won’t be anything valuable. Hackers look for things like full names, social security numbers, phone numbers, home addresses, work-related information, and credit card numbers. If these things aren’t saved onto a computer, there’s nothing critical to worry about other than restoring your computer to a non-virus condition.

3. Don’t open files without scanning them with an anti-virus/anti-spyware program. In the past, the warning was to avoid opening files from people that you don’t know. Today it’s really not safe to open files from anyone (without scanning the files) because that’s how viruses get spread – through files – even by mistake. So even though your co-worker may have emailed a funny video, it’s no more safe to open than a video downloaded from a complete stranger. Be safe and scan each and every file you download from the Internet or receive through email regardless of where it came from.

4. Create a barrier between your computer and prying eyes. Anti-virus/anti-spyware programs are only effective after the effect. But you can prevent identity theft from occurring by installing a firewall. A firewall is software that checks all data entering and exiting a computer and it then blocks that which doesn’t meet specified security criteria (user-defined rules).1

5. Don’t click on website links in spam messages. In an effort to obtain personal information, some spammers will send email that asks you to click on a link. The email messages are often disguised as important messages from well-known online establishments, and they often try to scare their readers into clicking links with threats of closing an account of some sort. Sometimes the links are harmless and attempt to con the reader into volunteering personal information (credit card number), but other times the links attempt to download harmful software onto a computer.

Your best protection against computer crimes is your own knowledge. Hopefully the suggestions above will prompt you into taking appropriate action and into protecting your computer with the suggested tools. In doing so, you’ll not only protect yourself, you’ll prevent the spread of these malicious activities and protect others at the same time.

March 15, 2009 · Filed Under Computers Laptops and Smartphones

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Basic GUI Terminology: Knowing What You’re Working With Helps Technicians

Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they’re having. And it isn’t fair to expect a tech support person to automatically know what a “thing-a-ma-jingy,” or “whatcha-ma-call-it” is.

The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you’re having and a technician can readily resolve it.

User interface – this is the visual design of a program. It may contain squares, boxes, words, icons, and buttons. If you’re experiencing insufficient memory for example, you might see black rectangles across the user interface of your software programs.

Title bar – this is the top-most part of a program that displays its own name or it may describe the contents displayed in another part of the interface. If a program is incorrectly coded, you may see a wrong description in this part of its interface.

Menu bar – this part of a program displays menu items and menu options. Some of the most common parts of a menu bar grants access to File commands, Open commands, Save commands, and Print commands. An example of an error in this part of an interface would be if an option was missing or grayed out (lighter in color).

Tool bar – this part of a program displays small icons across the top which represent tools. Clicking an icon will open a tool or process a command that might also exist on a program’s menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar.

Minimize, Restore, and Exit buttons – these three buttons are usually located on the right-most upper part of a program’s interface and each allow you to minimize a program’s screen, restore it to its original size, or shut down the program completely.

Scroll bar – this convenient tool allows users to move data up and down the computer screen.

Status bar – this part of a program is located at the bottom-most part of its interface, and it usually displays small messages that indicate the progress of a command or task. If programmed incorrectly, an application might display the wrong information in this area.

Context menu – like the menu bar, a context menu displays when a user right-clicks on something. It displays commands just like what you see on a File menu or a Help menu.

Input box – input boxes are usually small rectangles that allow you to type data into a simple interfaces like a webpage or browser window. If you find that you can’t type information into one of these, you can effectively resolve the issue with a technician by calling it an input box, rather than a “white rectangle,” or “place to put in text.”

Button – buttons perform a command after a user clicks them with a mouse. Problems occur when the text of a button is grayed out or if it doesn’t appear to sink into the screen when clicked.

Check box – a check box is a small box that allows a user to indicate several choices among many. When clicked, a small “x” displays inside a box. Similar to the check box, a radio button allows a user to indicate a single choice among many. Problems with radio buttons and check boxes occur when a user makes one choice, but the interface reacts as if the user made many choices (or none at all). When describing a problem to a technician, be sure to indicate whether the problem occurs with a check box or a radio box. Computer novices mistakenly interchange the names of both of these controls.

March 14, 2009 · Filed Under Computers Laptops and Smartphones

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When Less Is More: Clean Your Disk Drive of Unnecessary Files

Clean Your Disk Drive of Unnecessary Files and Your Computer’s Performance Will Improve

When it comes to maintaining your computer, you’ve probably heard it all before. “Run Defrag!” “Scan Your Disk for Errors!” Although these two activities are important, there’s more you can do to extend the life of your computer beyond today’s predicted two-year span. In fact, by following the simple advice below, you can enjoy the use of your computer to up to five years or more – reserving expenses to simple software upgrades rather then complete and costly hardware upgrades.

One of the easiest and least expensive things you can do to extend the life of your computer is to get rid of unnecessary programs, folders, and files. A disk drive that’s clogged with unnecessary and unused files is disk drive that works harder than it has to. Although Window’s defrag system can ease some of the stress that these files place onto the drive, it doesn’t do much to get rid of the problem in the first place. This is because the defrag program simply organizes the files in a system that makes it easier for the computer to access. (Thus cutting down on the work required to find and load them). But this method merely “relieves” the symptoms that these files induce – it doesn’t attack the cause. These files need to be deleted – not “organized!”

Of course, deleting files can be a scary adventure to most users. Most computer users don’t know which files are safe to delete and which aren’t.

The worst thing anyone could do is snoop around crucial Window directories and haphazardly delete files that don’t look familiar. Doing so could render important programs inoperable, corrupt the Windows operating system, and possibly prevent the computer from even starting. That’s why using special deletion software is so important. Deletion programs will analyze a computer’s operating system and installed programs to determine which files are crucial to computer function versus which files are safe to delete.

You already have such a program on your computer and it’s Windows’ Add/Remove Programs (available from the Control Panel). This software will assist you with deleting programs that you not only no longer want, but additional files that these program use as well (dynamic link libraries, database files, registry references, shortcut icons, etc.).

But sometimes Windows’ Add/Remove Programs isn’t enough. Although this software does a pretty good job of removing unwanted programs, it can leave some files behind even after a complete uninstall – files which become orphan files. And it’s these orphan files that can really clutter up a hard drive and shorten the life of an otherwise, young and robust PC.

Orphans are usually files that contain temporary data created by a program, files created by the user, partial files left over from a computer crash, or any other kind of miscellaneous files created for almost any other reason. The problem is that an uninstall program doesn’t delete the orphan files it leaves behind because they were never part of the program when it was first installed. An uninstall program can remove only the files it placed onto a hard drive during its install routine.

So while Windows’ Add/Remove Programs can remove an entire program, you’ll need to get rid of those pesky little things with a more advance file cleaner like CleanSweep for example. CleanSweep is a unique program that will specifically seek out files that are no longer associated with a program, and then ask if you want to delete them.

The only time that you wouldn’t want to delete an orphan file is if the file were an actual document that you created before deleting a program. If you were to say, uninstall Microsoft Word, all the documents that you created with Word would then turn into orphan files. Or if you were to uninstall a graphics-editing program, all the pictures you made with the program would become orphan files.

The smart thing to do when you don’t want to lose the data that you created with an unwanted program is to:

1. Save or convert your documents to a format that will work with different program first (that is, a program that you intend to keep)
2. Archive them onto a floppy disk, flash drive, or CD-ROM
3. Proceed with a program like CleanSweep.

Using CleanSweep or any other similar type of utility could delete anywhere from less than a megabyte of hard drive space to over five megabytes and up. That may seem like a small amount of “clog material” to you, but to your computer, it’s a lot less to process!

March 14, 2009 · Filed Under Computers Laptops and Smartphones